Privacy Policy
1. Information We Collect
We may collect the following personal information:
- Name, contact number, and email address (via enquiry forms or bookings)
- Event details you provide (guest count, preferred dates, special requirements)
- Website usage data (through cookies and analytics tools)
We only collect the information necessary to provide and improve our services.
2. How We Use Your Information
Your personal information may be used to:
- Respond to your enquiries and provide event quotes
- Manage bookings and event planning
- Process payments and send confirmations
- Send updates or marketing materials (with your consent)
- Improve our website and service quality
We never sell or rent your personal data to third parties.
3. Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site so we can improve usability and content.
You can accept or decline cookies through your browser settings. Declining cookies may affect some features on the site.
4. Email Marketing
If you opt-in to our newsletter or event updates, we may send you occasional promotional content. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
We use Mailchimp as our email marketing provider. Your data is processed in accordance with their Privacy Policy.
5. Data Security
We take appropriate measures to secure your information and prevent unauthorized access, disclosure, or misuse. Your data is stored securely and only accessible to authorized personnel.
6. Sharing with Third Parties
We may share limited data with trusted service providers (such as catering, decorators, or technical support) strictly for fulfilling your event requirements. These partners are also bound by confidentiality and data protection agreements.
7. External Links
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before submitting any personal information.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing or request data portability
To exercise any of these rights, please contact us directly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Rosewood Garden
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